Shipping policy

Shipping Policy
Thank you for visiting and shopping at our store. The following are the terms and conditions that constitute our Shipping Policy.
1. Shipment Processing Time
  • All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.
  • You will receive another notification when your order has shipped.
  • If we are experiencing a high volume of orders (such as during major holidays or sales), shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in shipment of your order, we will contact you via email or phone. [1, 2, 3, 4, 5]
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping speeds: [1, 2]
Shipping Method Estimated Delivery Time Shipping Cost
Standard Shipping 4 to 5 business days free of cost
Expedited Shipping 2 to 3 business days $9.99
Overnight Shipping 1 business day $24.99
Delivery delays can occasionally occur due to courier issues or extreme weather conditions. [1, 2]
3. Domestic vs. International Shipping
  • Domestic Shipping: We ship to all addresses within the country, including P.O. Boxes and APO/FPO/DPO addresses. However, overnight shipping is not available for P.O. Boxes. [1, 2, 3, 4]
  • International Shipping: We offer worldwide shipping to most countries. International deliveries typically take 7 to 21 business days, depending on the destination and customs clearance protocols. [1, 2, 3, 4, 5]
4. Customs, Duties, and Taxes
  • Our store is not responsible for any customs and taxes applied to your order.
  • All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, VAT, etc.).
  • If a package is returned to us because a customer refused to pay local customs duties, the original shipping fees and any return costs incurred will be deducted from your refund. [1, 2, 3, 4]
5. Shipment Confirmation & Order Tracking
  • You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
  • The tracking number will become active and trackable within 24 hours of the email being sent.
  • You can track your package directly through the link provided in the email or on our website's tracking page. [1, 2, 3, 4, 5]
6. Damages, Lost Packages, and Missing Items
  • Our store is not liable for any products damaged or lost during transit. If you received your order damaged, please contact the shipment carrier to file a claim.
  • Please save all packaging materials and damaged goods before filing a claim.
  • If your tracking status shows "Delivered" but you have not received your package, please check around your property, check with neighbors, and wait 24 hours before contacting us at support@ksushil75328@gmail.com
7. Incorrect Shipping Addresses
  • We are not responsible for delivery failures caused by incorrect, incomplete, or outdated shipping addresses provided by the buyer at checkout.
  • If a package is returned to sender due to an incorrect address, the customer will be responsible for the cost of re-shipping the items. [1]
Contact Us
If you have any questions about the shipment or delivery of your order, please contact our support team:
  • Email: support@ksushil75328@gmail.com
  • Live Chat: Available on our website storefront during business hours. [1]